Frequently Asked Questions
Can I stop my subscription in between a year?
Yes if you can stop your subscription. If you cancel part way through a year then we will reduce your issuing allowance pro-rata. Issued digital credentials remain active
What happens to the credentials or our account if we don’t continue our subscription?
Issued digital credentials remain active (as long as you have not put an expiration date on them). If you cancel part way through a year then we will reduce your issuing allowance pro-rata.
Do credential expire?
No, Credential never expires unless you as an admin had given an expiry date. Every credentials you create using our platform is for life long validity
Is there an ongoing fee to maintain the link for each certificate or badge?
There are no additional costs to keep the certificate or badge "live" after it is issued.
What other fees are involved?
There are no additional fees (like setup or maintenance) beyond the cost of your plan level and any add-on features you've selected
Do you offer discounts for Annual payments?
Yes, we offer 50% bonus credentials for Annual payments upfront payments. Please email us at admin@certifyme.online for more information.