Privacy Policy

1. Introduction

At CertifyMe.Online, accessible from https://certifyme.online/, protecting the privacy of our users is one of our highest priorities. This Privacy Policy outlines the types of data we collect, use, and protect across our platform. For any questions about this Privacy Policy, please contact us at info@certifyme.online.

This Privacy Policy is relevant to all data collected via our online services and does not apply to information gathered offline or through other channels. By using CertifyMe.Online, you consent to our policy and agree to its terms.

2. Consent

By using our website, you consent to our Privacy Policy and Terms of Service.

3. Information We Collect

We collect personal information as follows:

• Account Creation: Information such as name, company name, email, address, and phone number.
• Direct Communication: When you contact us, we may collect additional data like your message contents and any attached files.

We clearly communicate the reasons for data collection at the time we request your information.

4. How We Use Your Information

Your data is used to:

• Provide and enhance our services.
• Personalize and improve user experience.
• Analyze trends and usage to optimize platform performance.
• Communicate directly with you for support, updates, or marketing.
• Prevent fraud and ensure secure access.

5. Log Files

We collect log data, including IP addresses, browser types, ISP information, timestamps, and click data, solely to improve user experience and track trends.

6. Cookies and Web Beacons

Like many websites, CertifyMe.Online uses cookies and similar technologies (such as web beacons) to enhance user experience. Cookies are small files stored on your device to remember preferences and track website activity. Here's how we use them:

• Functional Cookies: These cookies are essential for enabling basic website functionality such as session management and navigation.
• Performance Cookies: These cookies help us understand how visitors interact with our site, allowing us to optimize its performance.
• Advertising Cookies: Used to serve relevant advertisements based on your browsing history, improving ad personalization.

By using our website, you consent to the use of cookies as described. If you do not wish to accept cookies, you can modify your browser settings to block them, but this may affect the functionality of the website.

For more detailed information on cookies, visit What Are Cookies.

7. Third-Party Tools and Advertising

Google DoubleClick DART Cookie: Google may use cookies to serve relevant ads based on your browsing history. You can opt out via Google’s Ad Privacy Policy at https://policies.google.com/technologies/ads.

8. Compliance with Data Privacy Standards

As a global SaaS digital credential platform, we strictly adhere to GDPR, FERPA, and SOC 2 standards:

• GDPR Compliance: CertifyMe ensures all users under the Enterprise Plus plan and onboarded to EU servers in the EU have rights to access, correct, delete, and limit the processing of their personal data. You may exercise these rights by contacting us.
• FERPA Compliance: CertifyMe commits to safeguarding educational records and protecting student privacy for educational institutions in compliance with FERPA regulations.
• SOC 2 Compliance: We follow SOC 2 principles to safeguard data integrity, availability, and confidentiality through our security measures and audits.

9. GDPR Data Protection Rights

In compliance with the General Data Protection Regulation (GDPR), CertifyMe is committed to ensuring that our users are fully aware of their data protection rights. Every user is entitled to the following:

• The Right to Access: You have the right to request copies of your personal data. A small administrative fee may apply.
• The Right to Rectification: You can request correction of any inaccurate information or completion of incomplete information.
• The Right to Erasure (Right to Be Forgotten): You may request that we delete your personal data, subject to certain conditions.
• The Right to Restrict Processing: Under specific conditions, you have the right to request that we limit the processing of your personal data.
• The Right to Object to Processing: You can object to our processing of your personal data in cases involving direct marketing, profiling, or when processing is based on legitimate interests or public interest.
• The Right to Data Portability: You have the right to request the transfer of your personal data to another organization or directly to you in a structured, commonly used, and machine-readable format, where feasible.

If you wish to exercise any of these rights, please contact us at info@certifyme.online. CertifyMe has one month to respond to any such requests in accordance with GDPR regulations.

10. FERPA Data Protection Rights

CertifyMe is committed to maintaining the confidentiality and security of student educational records in compliance with the Family Educational Rights and Privacy Act (FERPA). For educational institutions and students using our platform, the following FERPA rights apply:

• The Right to Access: Students or their parents (if the student is under 18) have the right to access and review the student’s educational records maintained by educational institutions.
• The Right to Request Amendment: Students or their parents may request corrections to the student’s educational records if they believe the information is inaccurate, misleading, or violates privacy rights.
• The Right to Consent to Disclosures: Personally identifiable information from student records will not be disclosed without consent, except in cases where FERPA authorizes disclosure without consent (e.g., disclosure to school officials with legitimate educational interests).
• The Right to File a Complaint: If an educational institution using CertifyMe fails to comply with FERPA requirements, students or parents have the right to file a complaint with the U.S. Department of Education.

CertifyMe enables educational institutions to handle student records in a way that meets FERPA compliance requirements. For further information on FERPA compliance or to exercise these rights, please contact us at info@certifyme.online.

11. Children’s Privacy

We do not knowingly collect data from children under 13. If such data is detected, we promptly delete it.

12. Updates and Changes

We may update this Privacy Policy to reflect legal changes and better safeguard your data. Updates will be posted on our website, with changes effective immediately.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@certifyme.online.